Privacy Policy
01 Who We Are
VantagePoint Networks is an IT consulting business based in London, UK, providing cloud solutions, network security, AI integration, containerisation, and managed IT services to SMBs. We are the Data Controller for personal data collected via this website.
- Business: VantagePoint Networks, London, United Kingdom
- Website: www.vpnetworks.co.uk
- Phone: +44 7570 585786
- Email: info@vpnetworks.co.uk
02 Data We Collect
Information you provide directly
- Full name, email address, phone number (optional)
- Company name and job title (if provided)
- Message content submitted via our contact form
- Service interests you select
Information collected automatically
- IP address and approximate location
- Browser type, device type, pages visited
- Referring website and time spent on site
We do not collect special category data (health, biometric, political, racial, or ethnic data) through this website.
03 How We Use Your Data
| Purpose | Data Used |
|---|---|
| Responding to enquiries & providing consultations | Name, email, phone, message |
| Delivering agreed IT services | Name, email, company details |
| Improving our website experience | Analytics, cookies |
| Legal & regulatory compliance | As required by law |
| Fraud prevention & site security | IP address, usage data |
We will never sell your personal data to third parties, and we do not use it for unsolicited marketing without your explicit consent.
04 Legal Basis for Processing
- Legitimate interests: Responding to enquiries, improving the site, ensuring security.
- Contractual necessity: Delivering agreed services to clients.
- Legal obligation: Retaining records as required by UK law (e.g. tax records).
- Consent: Non-essential cookies, where accepted via the cookie banner.
05 Cookies & Tracking
| Type | Purpose | Required? |
|---|---|---|
| Essential | Cookie & theme preferences. Required for site functionality. | Always active |
| Analytics | Understanding visitor behaviour to improve the site. | Consent required |
You can accept or decline non-essential cookies via our cookie banner. Declining will not affect your ability to use the site. We do not use advertising cookies or share data with ad networks. Our website is ad-free.
06 Sharing Your Data
We do not sell, rent, or trade your data. We work with these service providers:
- Formspree — GDPR-compliant form submission processing.
- Google Fonts — Font delivery; your IP may be processed. No data stored by us.
We may disclose data if required by law, court order, or regulatory authority. You will be notified where legally permitted.
07 Data Retention
- Enquiry data (non-clients): Up to 12 months, then securely deleted.
- Client records: 6 years post-engagement (UK legal requirement).
- Analytics data: Aggregated and anonymised only.
- Cookie preferences: Stored in your browser until cleared by you.
08 Your Rights (UK GDPR)
- Access: Request a copy of data we hold about you.
- Rectification: Ask us to correct inaccurate data.
- Erasure: Request deletion where there is no compelling reason to retain it.
- Restriction: Ask us to pause processing in certain circumstances.
- Portability: Receive your data in a machine-readable format.
- Object: Object to processing based on legitimate interests.
To exercise any right, contact us — we will respond within one calendar month. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
09 Data Security
We protect your data using HTTPS encryption (TLS), secure email, access controls, and regular review of our data practices. In the event of a reportable data breach, we will notify the ICO within 72 hours and inform affected individuals without undue delay.
10 Changes to This Policy
We may update this policy from time to time. When we make material changes, we will update the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
11 How to Contact Us
- Phone: +44 7570 585786
- Contact form: Use our contact form